Softphone Software Review vol. 18 — CloudTalk


The telephone rang.
I said, "who is there on the line?"
A voice answered, "hello, is it me you're looking for how are you?"
It's three a.m. Don't you people ever want to go to bed?
I said, "hey, you, get off of my cloud,
Get off of my cloud,
Get off of my cloud,
Let the CloudTalk talk.

Thank you Mr. Jagger and Mr. Richie for your help in opening our review number 18 which is devoted CloudTalk softphone software. Certainly we should someday invite you again.

Dear reader, if you have never been here before and this review is the first you're reading, let us say that we collect and compare softphones for business — we have already reviewed Bria, Zoiper, 3CX, MicroSIP, Phonerlite, and a dozen of other solutions; the show is going on so come back, you will find something new and interesting.

But let's get back to CloudTalk. This is a call center software, and promises crystal-clear calls. The same we can say about Softphone.Pro (moreover, is not presumable but proven). So the battle is expected to be heated. What will it result in? Will it be a cloud nine or a cloud on the horizon?

Let's see, we'll find out very soon.


Comparison criteria Softphone.Pro 5.0 CloudTalk 2.9.0
🛈    Ergonomics / 2 clicks interface very good good
🛈    Headset compatibility very good very good
🛈    Designed for any size teams very good good
🛈    Provisioning + security very good good
🛈    Integration with CRM and web services very good good
🛈    MS Excel and Google Sheets integration very good good
🛈    Click-to-call aka click-to-dial support very good very good
🛈    BLF indication very good very good
🛈    20+ reports yes n/a
🛈    SIP accounts supported 32 n/a
🛈    Notifications very good very good
🛈    Installer size / footprint 19 / 33 Mb 69 / 206 Mb
🛈    Price cheap expensive


The final decision is always up to you, we just summarize. CloudTalk is well wrought and well integrated with CRM system... like Softphone.Pro. With that CloudTalk is heavier and more expensive — if money talks, choose Softphone.Pro

Here you can create a CloudTalk account and form your own opinion.
Follow this link to download the latest version of Softphone.Pro, try Team cloud addon and get 14 days for free.

See you soon!


Here you will also find comparison and review of the following softphone software (from A to Z):

   Acrobits Cloud Softphone
   Adore Softphone Premium
   Cisco BroadWorks
   Cisco Jabber
   Cisco Unified Communications Manager
   Contact Cloud
   Express Talk
   Freshdesk Contact Center
   Grandstream Wave
   Jet Phone
   Zoho Voice
   Zultys MX System

To the list  

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