Softphone Software Review vol. 10 — Discord


Wow, that's the review number 10! We can even name it number X, in the newfangled manner :)

We have already reviewed such top rated softphone software as Zoiper, MicroSIP, Linphone, Phonerlite, 3CX, Bria, Blink, OnSIP, and Ekiga — that's the full list of guest stars so far. For now there was no jousting like Bria vs Zoiper or MicroSIP vs 3CX — here we compared all the products with Softphone.Pro... but anything might happen and never say never as it's said, why not to compare leaders directly if they are worthy.

But it still remains to be seen; as for now, we welcome Discord, a pretty young VoIP platform. Following a good tradition, we compare it with out yardstick — Softphone.Pro.

Ready, steady, go.


Comparison criteria Softphone.Pro 4.11 Discord 137650
🛈    Ergonomics / 2 clicks interface very good good
🛈    Headset compatibility very good good
🛈    Designed for any size teams very good no
🛈    Provisioning + security very good no
🛈    Integration with CRM and web services very good n/a
🛈    MS Excel and Google Sheets integration very good no
🛈    Click-to-call aka click-to-dial support very good n/a
🛈    BLF indication very good no
🛈    20+ reports yes no
🛈    SIP accounts supported 32 n/a
🛈    Notifications very good very good
🛈    Installer size / footprint 19 / 33 Mb 81 / 108
🛈    Price cheap free


Well, words fail us. In our opinion, Discord is definitely cool, well-designed and the funniest messenger we have seen... but it is not a softphone. It is a communication platform with some voice functions. Noone right minded uses it for contact center tasks although millions people chat via Discord and have fun.

So if you look for something that allows to chat and play simultaneously, download Discord here and form your own opinion.
If you want to make clear sound calls and analyze them in real time, follow this link to download the latest version of Softphone.Pro and get 14 days for free.

See you soon!


Here you will also find comparison and review of the following softphone software (from A to Z):

   Acrobits Cloud Softphone
   Adore Softphone Premium
   Cisco BroadWorks
   Cisco Jabber
   Cisco Unified Communications Manager
   Contact Cloud
   Express Talk
   Freshdesk Contact Center
   Grandstream Wave
   Jet Phone
   Zoho Voice
   Zultys MX System

To the list  

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