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Softhone.Pro news, guides and call center best practices

Voip choppy audio: how to quickly find records with stuttering and breaking up

10/31/2024

Now you know how to identify shoddy calls

Mobile softphone, fit for White Label: how we did it

10/22/2024

Access to mobility is a human right!

Paid softphone VS free dialers

10/11/2024

Paid that is cheaper, and free that is more expensive

Hold, wait, commands from outside: what’s new in 5.8

09/18/2024

and how it helps agents and supervisors

Softphone actually: what people say

07/30/2024

Roles play, roles say

Automatic unhold, selective BLF, DTMF, Cisco XML: welcome 5.7

07/24/2024

Important novelties for better experience and process automation