Blog

Softhone.Pro news, guides and call center best practices

Paid softphone VS free dialers

10/11/2024

Paid that is cheaper, and free that is more expensive

Hold, wait, commands from outside: what’s new in 5.8

09/18/2024

and how it helps agents and supervisors

Softphone actually: what people say

07/30/2024

Roles play, roles say

Automatic unhold, selective BLF, DTMF, Cisco XML: welcome 5.7

07/24/2024

Important novelties for better experience and process automation

Mid-year review and 2H 2024 incredible announcement

06/25/2024

New capabilities, new operating systems

Softphone for Android, iOS, Linux: coming soon

06/18/2024

Go fancy and foretaste