Softhone.Pro news, guides and call center best practices
4 gutty softphone features in 2022: what makes agents cry and cheer05/06/2022
Really gutty. We would even say vital.
Top 3 most expected features in 2022: call centers requirements to softphones04/29/2022
Performance measurement, provisioning, integration
Good BYE: easy call quality checking while the trail is still hot04/25/2022
From noise to happiness. From grunting to clear sound.
Yes, we DID: 5 awesome VoIP terms that might make you smile04/06/2022
All about internet telephony. Are they arcane, bizarre or peculiar