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Softhone.Pro news, guides and call center best practices

Google Sheets Click to Call in 3 Easy Steps

11/21/2021

Detailed instructions on how to call from Google Sheets

Issabel PBX: Top 3 Softphones (2021 Update)

11/18/2021

We talk about the Issabel PBX platform and compare softphones suitable for integration

PhonerLite Alternative for Call Centers

10/12/2021

Comparing two softphones with similar functions

FreePBX Softphone: 5 Incredibly Useful Features for Call Centers

09/21/2021

Telling about useful softphone functions for FreePBX

FreePBX call transfer: how to set up and use

09/06/2021

Let's talk about ways to transfer a call on FreePBX and how to configure them

How to set up ChanSpy on FreePBX

08/31/2021

Instructions for setting up ChanSpy for agent monitoring