Call Center Softphone
Call Center Workforce Management
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Softhone.Pro news, guides and call center best practices
Let's talk about several useful functions that will help you assess the quality of an employee's work in real-time
We will tell you why the echo appears in the headset and how to fix it
Our tips on how best to handle incoming calls to increase the number of handled calls
A selection of the most successful call center headsets
Our experience in solving the problem of long waiting for a response
Research the structure, options and tasks of the call center
