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Features
Call Center Softphone
Inbound & Outbound Calling
Status Control
Contacts List
Click-to-Call and Screen Pop-up
USB Headsets
Call Center Workforce Management
Realtime Dashboard, Always-on Webcam, Screen Capture
Analytic Reports
Time Tracking
After Call Work (ACW) and Tags
Microsoft Excel & Google Sheets Outbound Calling
Security and Integrations
Softphone Remote Configuration
Keep Softphone Settings Hidden from Agents
Instant CRM & Helpdesk Integrations
Call Logs, Recordings and Screen Captures Centralized Storage
Pricing
Support
Softphone.Pro – Quick Start
Team Dashboard – Getting Started
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Release History
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Softphone.Pro Knowledge Base
SIP dialer
Installation and сonfiguration, core features, call management, integration, licensing
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Team web dashboard
Users, roles, reports, provisioning, remote configuration
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Developer Guide
Integration with third party software: Web apps, Windows apps, common integration tasks
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Admin Guide
How to build a zero-configuration installation package, upload recordings to a cloud, network folder or HTTP/FTP server, and set a remote XML phonebook up
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