Call, Answer a Call, Transfer and End a Call, Pay Audio Messages from a Third-party Web Application
1. In the settings window go to the page Integration - Link processing:
2. Check the boxes of the required types of links, upon clicking on which Softphone.Pro will make an outgoing call, answer an incoming call, transfer and end a call:
3. To make an outgoing call, add a link to your application like:
<a href="SoftphonePro.Call:+79001234567">+7 (900) 123-45-67</a>
4. To transfer an active call to a colleague with a given internal number, add a link to your application like:
<a href="SoftphonePro.Transfer:100">Transfer the call to internal 100</a>
Please note that the call transfer function must be supported by your cloud / PBX and must be correctly configured for SIP account in Softphone.Pro.
5. To end an active call, add a link to your application like:
<a href="SoftphonePro.Hangup:anything">End call</a>
Note that in the meaning of the attribute href
after the prefix SoftphonePro.Hangup:
you need to specify any line.
6. To answer an incoming call, add a link to your application like:
<a href="SoftphonePro.Answer:anything">Answer the call</a>
Note that in the meaning of the attribute href
after the prefix SoftphonePro.Answer:
you need to specify any line.
7. To play an audio message during a call, add a link to your application like:
<a href="SoftphonePro.PlayPrerecordedAudio:1">Voice message 1</a>
Note that in the meaning of the attribute href
after the prefix SoftphonePro.PlayPrerecordedAudio:
you need to specify the serial number of the audio message.