Contact presence indication

Softphone.Pro can display presence indication status icon for hosted or on-premise PBX SIP account. PBX should be properly configured to allow presence indication subscription and notification.

1. Select Contact on Contacts window. Right click on it and click Edit:

Edit Contact

2. Check the Enable presence indication option and choose an appropriate SIP account and SIP username for that Contact:

Presence indication SIP settings

3. Now you can see the presence indication icon near the Contact's name on Contacts window and Transfer dropdown menu:

  • Gray - user is not registered on PBX or PBX doesn't publish her presence
  • Green - user is registered on PBX and ready to place or receive calls
  • Red - user is talking

Softphone presence indication icon