Hubspot CRM Integration

You can see the Hubspot CRM customer name (Contact and Account) matching the caller phone number. Click customer name link to open Hubspot CRM customer page.

If you want to make outbound calls from Hubspot CRM using Softphone.Pro, you can use Google Chrome click-to-call extension.

1. Open Integration - Hubspot CRM settings section:

Open Integration - Hubspot CRM

2. Click Enable button:

Enable Hubspot CRM integration

3. Click the Authorization link:

Click the auth link

4. If you're not logged in Hubspot CRM you'll see the Hubspot authorization window. Enter your Hubspot login and password. Grant the permissions to SoftPhone for integration.

Grant permissions for integration

5. Once you grant permissions you'll be redirected to authorization page. Copy authorization code you see on that page to the clipboard.

Copy authorization code to clipboard

6. Paste the authorization code and click Send button:

Paste authorization code and click Send button

7. Make sure that Authorization status is now Successfully authorized and click Save button:

Hubspot CRM successfully authorized

8. You can see Hubspot CRM info in incoming call pop-up window.

First line is Contact's name, next line is Company name.

You can click Contact's name to open their Hubspot CRM page.

Incoming call Hubspot info

9. You can see Hubspot CRM info in Active Calls window.

First line is Contact's name, next line is Company name.

You can click Contact's name to open their Hubspot CRM page.

Active calls Hubspot info

10. You can see Contact's Hubspot CRM info in Call Log.

Call log Hubspot info