Jabra Evolve, Engage, Biz headset series integration

Supported in Softphone.Pro 3.2 for Windows and newer.

You can use Jabra headset or call control unit accessory functional buttons Answer, Reject and Hangup to control calls.

Jabra headset integration setup

1. Download and install Jabra Direct for Windows from official Jabra web-site.

2. Open Settings - Main section.

3. In the Headset integration dropdown pick Jabra:

Jabra headset integration

4. Click Save.

5. Test your Jabra headset functional buttons by making a test call in Softphone.Pro.

Troubleshooting Jabra headset integration problems in Windows 7

1. Right-click the speaker icon in taskbar and choose Volume control options.

Jabra headset setup in Windows 7

2. Сheck the box next to Jabra headset sound device. Click Save button.

Jabra headset setup in Windows 7

3. If necessary, disable other audio devices except Jabra headset:

Click on the audio device icon which you want to disable in Volume mixer

Jabra headset setup in Windows 7

Select Don't use this device(disable) in Device usage field in Properties window. Click Save button.

Интеграция с гарнитурами Jabra

4. Test your Jabra headset by making a call in Softphone.Pro.

Should you are a headset manufacturer and would like your device be integrated and listed, please email us to help@softphone.pro