Pre-recorded voicemail drop
Pre-recorded voicemail configuration
1. Open Pre-recorded audio messages settings section:
2. Enter pre-recorded message Name:
3. Click the Browse button to select audio file or Record button to start audio recording:
Audio file must be WAV, mono, 8 kHz, 16 bit sampling rate. Audio files other than specified are not supported.
4. Click the Play button to listen pre-recorded audio message.
5. When on call click the Play button and then click the pre-recorded message name.
Don't hangup until Softphone.Pro finishes playing pre-recorded message.
How to add more than 3 Pre-recorded audio messages
1. Exit Softphone.Pro.
2. Open SoftphonePro.ini configuration file in a plain-text editor.
3. Copy [PrerecordedAudioFile1] section and paste it after existing PrerecordedAudioFile sections.
4. Replace number in [PrerecordedAudioFile1] to next number of PrerecordedAudioFile section list
5. Set values the parameters name and path .
5. Save the SoftphonePro.ini.
6. Start Softphone.Pro. When on call click the Play button and check you see added Pre-recorded audio message.
Hangup after prerecorded message ends
Supported in Softphone.Pro 5.7 and newer.
1. Exit Softphone.Pro.
2. Open SoftphonePro.ini configuration file with a text editor.
3. Find HangupCallAfterPrerecordedAudio parameter and set it to 1.
4. Save changes to SoftphonePro.ini.
5. Click Save.