Customize ringtone, custom ringtone per SIP account
Softphone.Pro supports custom ringtones. Follow this manual to change standard ringtone for all calls, or set up a custom ringtone for different SIP accounts.
Audio file must be WAV, mono, 8 kHz, 16 bit sampling rate. Audio files other than specified are not supported.
Change ringtone for all calls
Do the following to change ringtone for all calls:
1. Open application Settings and go to Main tab:
2. Find Ringtone section:
Multiple predefined ringtones are available in Softphone.Pro 5.11 and newer.
3. Predefined ringtone Classic is the default option. There is a dropdown with other predefined options:
4. To set your own ringtone, select Custom ringtone, click Select a file and choose a custom file:
Audio file must be WAV, mono, 8 kHz, 16 bit sampling rate. Audio files other than specified are not supported.
5. Click Play to listen to the ringtone:
6. Click Cancel to stop playing.
7. Click Save.
Set up a custom ringtone for SIP account
Do the following to customize a ringtone for a particular SIP account:
1. Exit Softphone.Pro.
2. Open SoftphonePro.ini config file with a text editor.
3. Find a [SipAccount] section of an account you want to customize (e.g. [SipAccount1]).
4. Add or edit RingingSound parameter in this section. Set the path to the custom ringtone:
RingingSound=C:/Users/user/path/to/folder/custom.wav
Please note that the path uses / symbols.
5. Repeat steps 3-4 for other SIP accounts you want to customize ringtone for.
6. Save changes in config file.
Disable ringtones
Use this manual to disable all ringtones.