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  • Features

      Call Center Softphone

    Inbound & Outbound Calling Status Control Contacts List Click-to-Call and Screen Pop-up USB Headsets

      Call Center Workforce Management

    Realtime Dashboard, Always-on Webcam, Screen Capture Analytic Reports Time Tracking After Call Work (ACW) and Tags Microsoft Excel & Google Sheets Outbound Calling

      Security and Integrations

    Softphone Remote Configuration Keep Softphone Settings Hidden from Agents Instant CRM & Helpdesk Integrations Call Logs, Recordings and Screen Captures Centralized Storage
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  • Blog
    • Softphone.Pro 7.0: sleek, modern, safe
    • Call recording using Asterisk MixMonitor and Softphone.Pro
    • Mid-year review 2025
    • How to automate call events and handle them in Softphone.Pro: triggers for any situation
    • Softphone for overseas travel: а Japanese sketch
    • 10 PROs of Softphone.Pro
    • Become a Softphone Expert: the Magnificent Nine of Tips and Tricks
    • A bit of poetry and phones
    • What is a softphone? [and what it is not]
    • Softphone.Pro 5.11: fast and comfortable
    • Choppy audio, an unexpected sequel
    • Top 7 softphones benefits
    • Softphone.Pro 5.10: line and DID choice, immediately clear interface, and local records removal
    • STUN, TURN, ICE: the Three Musketeers of SIP calling
    • Happy New Year!
    • Softphone.Pro 5.9: Long Names, Localization, Sustainability, and New Headsets
    • How to continue receiving calls when the Android softphone app is in the background or closed
    • Softphone for Android: technologies we use
    • Softphone for Android: let sleep or sleep deprivation?
    • Voip choppy audio: how to quickly find records with stuttering and breaking up
    • Mobile softphone, fit for White Label: how we did it
    • Paid softphone VS free dialers
    • Hold, wait, commands from outside: what’s new in 5.8
    • Softphone actually: what people say
    • Automatic unhold, selective BLF, DTMF, Cisco XML: welcome 5.7
    • Mid-year review and 2H 2024 incredible announcement
    • Softphone for Android, iOS, Linux: coming soon
    • Welcome Softphone.Pro 5.6
    • Softphones 2024: five key and most anticipated features review
    • The House of the Rising Softphone
    • Softphone for Windows 11 and mac OS 14
    • SIP vs VoIP, dialers VS softphones: differences and similarities
    • Call me maybe… via “sip:”, “callto:”, and “tel:”
    • Echo in Headset: software and hardware solution
    • Whisper and a piece of (bad) advice
    • Welcome Softphone.Pro 5.5
    • You are our hero this year
    • Triumphant Expiration of Trial Version
    • Slower but cheaper. Common call center practices review. Part 1.

  • Softphone.Pro Knowledge Base
    • Rapid detection of choppy audio in Softphone.Pro Team
    • STUN, TURN and ICE in Softphone.Pro
  • Call Center Softphone
  • Call Center Workforce Management
  • Softphone Remote Configuration and Security
  • Instant CRM & Helpdesk Integration
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  • Softphone.Pro Beta Program


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