Admin Guide

Build a Preconfigured Installer

No more installing and configuring Softphone.Pro one computer at a time over RDP, TeamViewer, or VNC.

Enter the settings you want to include, and our online builder will create a ready-to-use installer and generate a download link for you to share.

Step 1: Enter the Settings

Fill in the settings you want to include in the installer.

Step 2: Share the Download Link

Copy the generated link and send it to the user.

Step 3: You're Done

The user downloads and installs Softphone.Pro. When they launch the app, it connects to your SIP server using the settings you provided.

Remote Login and Provisioning

Configure Softphone.Pro for remote login and provisioning.

Preconfigured Installers for FreePBX

Using FreePBX? Install the Softphone.Pro FreePBX add-on to create ready-to-use installers and skip manual configuration.

Instant Integration with Web and Windows Apps

Connect Softphone.Pro to your CRM, help desk, or ERP system — no coding required. Add click-to-call, incoming-call screen pops, and call logging with recordings.

Explore common integration scenarios and follow our step-by-step guides to get up and running in about 15 minutes.

Store Call Recordings on Your Network or in the Cloud

By default, Softphone.Pro stores call recordings on the user’s computer. You can also upload them automatically to a shared network folder, an HTTP server, FTP server or cloud storage like Dropbox, Google Drive, Microsoft Drive.

End-of-Call RTP Statistics in SIP BYE Messages

Configure Softphone.Pro to send RTP statistics to your SIP server when a call ends. View the data immediately or log it for later analysis.

Remote login and provisioning

Set up remote login and manage Softphone.Pro settings centrally. Distribute SIP settings, third-party integration parameters, and license keys without exposing sensitive data to users.

Move Your Softphone.Pro Data to Another Computer

Copy the Softphone.Pro data folder — including your settings, log files, and call recordings — to the new computer.

Keep External Address Books Up to Date

Save your address book as a Cisco, Yealink-compatible XML file, then store it in a shared network folder or on an HTTP server. Point Softphone.Pro to the file, and it will check for updates automatically, so every user always has up-to-date contacts.