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Softphone.Pro Team frequently asked questions
The Softphone.Pro Team Add-On is an online service hosted on our servers.
You can choose to enable a Team Add-On on your Softphone.Pro installations. Once enabled Team Add-On collects call data on agent computers and sends it to the Team server. You can view real-time dashboard, see an agents list with their statuses, and build reports on that data.
Team server doesn't replace your SIP server or act as SIP intermediary. You still use your existing SIP server, PBX or call-center software.
It does. Should you use the Team add-on you don't have to buy Softphone.Pro extra.
Yes, you can change the logo. Go to Settings > Company and upload your logo at the bottom of the page.
If you whant full branding or on-premise deployment, email us at info@softphone.pro.