Business VoIP Softphone
VoIP SIP client and web dashboard
Works with any SIP PBX: cloud, hosted, or on-premise
Connects to any CRM, help desk / service desk, or industry-specific software
Online reports, provisioning, WFM tools, and supervisor features
Softphone.Pro 7.4
May 22, 2026
New in this version: Nutshell CRM integration, Bengali and Persian localization, updated Zendesk integration to support API changes, and other improvements.
Softphone.Pro 7.3
February 17, 2026
New in this version: Pipeline CRM integration, SIP MESSAGE support, and Arabic and Korean localization.
Blog
February 17, 2026
The new version includes internal chat via SIP MESSAGE, quick search through call logs, and new localizations.
Blog
August 11, 2025
The all-new Softphone.Pro jumps straight from version 5 to version 7. Desktop and mobile apps now look like they belong to the same family: simple, stylish, and modern.
Let Your Team Perform Even Better
Intensive daily work calls for better ergonomics. Softphone.Pro keeps the most important actions close at hand, so your team can do more in one or two clicks.
More →
Works with Popular VoIP Providers
VoIP.ms
Telephony provider
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Bandwidth
Telephony provider
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Ringfree
Telephone provider
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GVC
Telephony provider
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Get More from Every Call
Softphone.Pro turns daily call activity into valuable data for supervisors and managers.
Connect it with the web dashboard to monitor live activity, track performance, and build 20+ reports from real team data.
Let the business be data driven.
Remote Configuration and Provisioning
No need to set up each workstation manually or connect to every user’s computer. Share a preconfigured Softphone.Pro build with your team and control whether users can view or change settings.
Improve security and protect your configuration from accidental changes.
Connect to Any CRM or Business App
Show customer details on incoming calls, trigger screen pops, and use click-to-call, click-to-transfer, and click-to-hang-up with your existing tools.
Integrate Softphone.Pro with CRM systems, web services, help desk systems, and industry-specific software.
20 languages supported
Softphone.Pro comes with a fully localized interface in 20 languages, so international teams can start working right away.
Start Your 14-Day Free Trial
Trusted Worldwide
FREQUENTLY ASKED QUESTIONS
General questions
Yes. Softphone.Pro is a SIP softphone you can install on your computer. It runs on Windows 11 and on macOS 14 or later. See the full system requirements here.
Yes. Softphone.Pro is a SIP softphone, not a phone service or PBX. To make and receive calls, you need a SIP account from your VoIP provider or your own PBX, such as Asterisk, FreePBX, or another SIP-compatible system.
Yes. Download Softphone.Pro and start with a 14-day free trial before purchasing a license.
Softphone.Pro can be used worldwide with any compatible SIP provider or SIP PBX.
Softphone.Pro uses concurrent licensing. You can install the app on as many computers as you need; the license only limits how many users can be logged in at the same time. For example, with a 5-user license, the sixth user can sign in only after one of the five active users signs out.
Technical Questions
First, it requires PBX credentials such as login, password, and SIP server; please mind that a softphone software is not a PBX. For more details please see this Quick Start guide.
Yes. Softphone.Pro supports provisioning: you can prepare a preconfigured build for your team, so users do not have to enter SIP account details or configure settings manually.
You can also control whether users can view or change settings.
Softphone.Pro runs on: - Windows 11 - macOS 14 or later You will also need at least 100 MB of free disk space. For the best call quality, check our recommendations for headsets, computer performance, network adapters, and internet connection.
Softphone.Pro is designed to run locally. Operation over RDP, TeamViewer, VNC Viewer, or similar remote desktop tools is not supported.
Yes. Softphone.Pro offers out-of-the-box integrations with CRM systems such as Zoho, Pipedrive, HubSpot, Zendesk, and others. You can also integrate Softphone.Pro with web services and business applications using the built-in event handler. Learn more about instant integration here.
Features
Softphone.Pro is a SIP softphone for businesses of all sizes, from small teams to call centers. To use it, you need a SIP account from your VoIP provider or PBX.
Yes. We can provide a custom white-label build with your logo and corporate colors.
Contact us at info@softphone.pro to discuss your requirements.
Softphone.Pro Team
Softphone.Pro Team is a cloud service hosted on our servers.
Once enabled, it collects call data from Softphone.Pro apps on agent computers and sends it to the Team server. You can use this data to view a real-time dashboard, monitor agent statuses, and build reports.
Softphone.Pro Team does not replace your SIP server or PBX, and it does not act as a SIP intermediary. You continue using your existing telephony infrastructure.
Yes. A Softphone.Pro Team license includes the Softphone.Pro desktop app, so you do not need to buy it separately.
Find more answers in the Knowledge Base.