VoIP Business Softphone
VoIP SIP client and web dashboard
Fully compatible with any SIP PBX:
cloud, software, hosted
Instant integration with any CRM, HelpDesk/ServiceDesk, and industry software
Online reports, provisioning, dozens of WFM, and supervisory features
Softphone.Pro 7.2
December 10, 2025
New features: Poly Voyager headset integration; “Transfer Call” and “Pre-recorded Message” buttons in the inbound pop-up; ACW tags displayed as buttons other improvements.
Softphone.Pro 7.1
October 14, 2025
New features: Call Log hint for CRM info and passing DID number ID from third-party systems; interface and stability fixes, and more.
Blog
December 10, 2025
Softphone 7.2: new languages, incoming call interface, and other benefits before the New Year. Read the article and download.
Blog
August 11, 2025
The fundamentally new Softphone.Pro – from the fifth grade straight to the seventh! Now desktop and mobile versions look similar as befits family members: simple, stylish, modern.
Let Your Team Perform Even Better
Daily intensive work requires advanced ergonomics. There it is. Perform any action in two or just one click.
More →
Compatible with major VoIP services
VoIP.ms
Telephony provider
→
Bandwidth
Telephony provider
→
Ringfree
Telephone provider
→
GVC
Telephony provider
→
Realtime Performance
Gauge staff performance with 20+ online reports and monitoring tools.
Dashboards, call log, listen, whisper, screen capture and numerous supervising & export options.
Let the business be data driven.
Remote Configuration and Provisioning
No individual setup and remote connection required: share with your team an already pre-configured program. Prohibit settings view or change is at your discretion. Improved security and careless actions protection.
Integrate whatever. Rapidly, easily, truly.
Because of the integration options variety you get a lot.
Try pop-ups, click-to-call, click-to-transfer, click-to-hangup, and many others with any CRM, web services, industry software — whatever.
16 languages supported
Czech, Danish, Dutch, English, French, German, Greek, Italian, Polish, Portuguese, Roman, Russian, Spanish, Turkish, Ukrainian, Uzbek — the softphone comes with all these languages in the box and full interface localization.
Download a 14-day free trial
Sold worldwide
FREQUENTLY ASKED QUESTIONS
General questions
Yes, Softphone is a SIP client, you can install it on your computer, it's compatible with Windows 11 and macOS 14. Please see all the system requirements here.
Softphone.Pro works worldwide.
It's a concurrent license so you can install as many Softphone.Pro copies as desired. E.g. you've got five-user license, then after all five have logged on to the program, the sixth user can not and shall wait till someone logs out.
Technical information
First, it requires PBX credentials such as login, password, and SIP server; please mind that a softphone software is not a PBX. For more details please see this Quick Start guide.
- Windows 7*, Windows 8*, Windows 8.1*, Windows 10, Windows 11 - MacOS 10.10 Yosemite and newer - 100 MB disk storage
No warranty in case of using over RDP, TeamViewer, VNC Viewer etc.
Please also check our recommendations for a headset, computer performance, network adapter and Internet connection.
* Windows 7, Windows 8 and Windows 8.1 are not supported in Softphone.Pro 5.5 and newer. Previous versions are available on our website.
Yes, Softphone.Pro integrates "out-of-the-box" with a number of CRM systems such as Zoho, Pipedrave, Hubspot, Microsoft Excel, Zendesk as well as any other CRM via the built-in event handler. Please find more about instant integration with web services and business applications here.
Features
Softphone.Pro is a business softphone (SIP client) so it is designed for companies and corporations and requires a SIP PBX.
Yes! Whether you are interested in a White Label softphone, please contact us at info@softphone.pro to request a custom build with your logo and in your corporate colors.
Softphone.Pro Team
The Softphone.Pro Team Add-On is an online service hosted on our servers.
You can choose to enable a Team Add-On on your Softphone.Pro installations. Once enabled Team Add-On collects call data on agent computers and sends it to the Team server. You can view real-time dashboard, see an agents list with their statuses, and build reports on that data.
Team server doesn't replace your SIP server or act as SIP intermediary. You still use your existing SIP server, PBX or call-center software.
It does. Should you use the Team add-on you don't have to buy Softphone.Pro extra.
Find more answers in the Knowledge Base.