Softphone Software Review vol. 5 — 3CX


The fifth episode in our series! Today a guest star is 3CX — the first commercial edition of the product was launched in 2007. Softphone.Pro appeared a decade later and also gained numerous followers among companies and individuals who see not price only but value too.

Yet another interesting comparison — not Acrobits vs Blink, not Cisco Jabber vs Avaya, but 3CX vs Softphone.Pro!

The bell rings!


Comparison criteria Softphone.Pro 4.9 3CX 6.0.26523.0
🛈    Ergonomics / 2 clicks interface very good good
🛈    Headset compatibility very good good
🛈    Designed for any size teams very good very good
🛈    Provisioning + security very good very good
🛈    Integration with CRM and web services very good very good
🛈    MS Excel and Google Sheets integration very good n/a
🛈    Click-to-call aka click-to-dial support very good very good
🛈    BLF indication very good good
🛈    20+ reports yes no
🛈    SIP accounts supported 32 n/a
🛈    Notifications very good very good
🛈    Installer size / footprint 19 / 33 Mb 13 / 16
🛈    Price cheap free


The final decision is always up to you, we just summarize. 3CX is very compact on the screen; as for design, unlikely one can call it mainstream. Softphone.Pro with all optional windows takes more display space but allows to disable them; moreover, it has scale options — from 50% to 200%, a very practical and useful feature.

Besides, 3CX is free and Softphone.Pro is as cheap as a cup of coffee once a month and offers many reporting options and much integration opportunities. Good choice for those who can handle finances.

Here you can freely download 3CX and form your own opinion.
Follow this link to download the latest version of Softphone.Pro and get 14 days for free.

See you soon!


Here you will also find comparison and review of the following softphone software (from A to Z):

   Acrobits Cloud Softphone
   Adore Softphone Premium
   Cisco BroadWorks
   Cisco Jabber
   Cisco Unified Communications Manager
   Contact Cloud
   Express Talk
   Freshdesk Contact Center
   Grandstream Wave
   Jet Phone
   Zoho Voice
   Zultys MX System

To the list  

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