Softphone Software Review vol. 3 — Linphone


This volume is about Linphone, yet another open source product. (The previous one — MicroSIP — we reviewed in the part #2). It's fitting and proper for us to say that the project is a veteran in our softphone world as the first release was in far 2001, more than 20 years ago from the moment this article is written.

Thus Linphone is almost as old as Avaya, is a coeval with Mitel, and is older than most alternatives we are going to review like PhonerLite, 3CX, Acrobits, Bria and the others (please see below). The opponent — we mean Softphone.Pro — is also younger and up-and-comer with its own bargaining chips.

So Bria vs. Zoipers or PhonerLite vs. 3CX slaughters today are not in our playlist — all the world looks at showdown Linphone vs. Softphone.Pro. Or, if you don't mind, Softphone.Pro vs. Linphone.

Wheels up!


Comparison criteria Softphone.Pro 4.9 Linphone 4.3.2
🛈    Ergonomics / 2 clicks interface very good good
🛈    Headset compatibility very good good
🛈    Designed for any size teams very good unlikely
🛈    Provisioning + security very good very good
🛈    Integration with CRM and web services built-in n/a
🛈    MS Excel and Google Sheets integration very good n/a
🛈    Click-to-call aka click-to-dial support very good very good
🛈    BLF indication very good unintuitive
🛈    20+ reports yes no
🛈    SIP accounts supported 32 n/a
🛈    Notifications very good very good
🛈    Installer size / footprint 19 / 33 Mb 59 / 126
🛈    Price cheap free


The final decision is always up to you, we just summarize. Linphone is free and simple. Softphone.Pro is cheap, ergonomic, and offers many reporting options and much integration opportunities. Looks like a good get and quite affordable multitool for call centers.

Here you can download Linphone and form your own opinion.
Follow this link to download the latest version of Softphone.Pro and get 14 days for free.

See you soon!


Here you will also find comparison and review of the following softphone software (from A to Z):

   Acrobits Cloud Softphone
   Adore Softphone Premium
   Cisco BroadWorks
   Cisco Jabber
   Cisco Unified Communications Manager
   Contact Cloud
   Express Talk
   Freshdesk Contact Center
   Grandstream Wave
   Jet Phone
   Zoho Voice
   Zultys MX System

To the list  

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