Softphone Software Review vol. 9 — Ekiga
Our review 2022 is getting closer to the first milestone!
We have already reviewed such top rated softphone software as Zoiper, MicroSIP, Linphone, Phonerlite, 3CX, Bria, Blink, and OnSIP. All of them were tested and compared vs Softphone.Pro. We are going to keep this good tradition :)
Today we welcome Ekiga, an open source softphone software formerly known as GnomeMeeting. In a moment later we will put it vs... right, Softphone.Pro!
Time has come, go ahead!
|Comparison criteria||Softphone.Pro 4.11||Ekiga 4.0.2|
|🛈 Ergonomics / 2 clicks interface||very good||good|
|🛈 Headset compatibility||very good||no|
|🛈 Designed for any size teams||very good||no|
|🛈 Provisioning + security||very good||no|
|🛈 Integration with CRM and web services||very good||n/a|
|🛈 MS Excel and Google Sheets integration||very good||no|
|🛈 Click-to-call aka click-to-dial support||very good||n/a|
|🛈 BLF indication||very good||n/a|
|🛈 20+ reports||yes||no|
|🛈 SIP accounts supported||32||n/a|
|🛈 Notifications||very good||good|
|🛈 Installer size / footprint||19 / 33 Mb||21 / 13|
The final decision is always up to you, we just summarize. OnSIP is light-weighted and free of charge. With that, it looks deserted (the latest version 4.0.2 available on the official website seems to be aged) and works unstable on Windows 10. Softphone.Pro is also lean and provides many reports for little money; the latest release was in June 2022.
See you soon!
Here you will also find comparison and review of the following softphone software (from A to Z):11Sight
Acrobits Cloud Softphone
Adore Softphone Premium
Cisco Unified Communications Manager
Freshdesk Contact Center
Zultys MX System
Do you allow agents to know their productivity in the moment? (We do.)08/15/2022
Transparency is a fuel.