Softphone Software Review vol. 12 — CloudCall
It's our 12th flight, all systems OK. The captain is welcoming you and CloudCall which is our guest star today.
We have already met and reviewed Bria, Zoiper, 3CX, Mircosip, Phonerlite and many other procucts, today on our board you will be offered soft drinks and comparison Softphone.Pro vs CloudCall Communicator.
Sounds tempting; can we expect an impressive sight?
|🛈 Ergonomics / 2 clicks interface
|🛈 Headset compatibility
|🛈 Designed for any size teams
|🛈 Provisioning + security
|🛈 Integration with CRM and web services
|🛈 MS Excel and Google Sheets integration
|🛈 Click-to-call aka click-to-dial support
|🛈 BLF indication
|🛈 20+ reports
|🛈 SIP accounts supported
|🛈 Installer size / footprint
|19 / 33 Mb
|118 / 80 Mb
The final decision is always up to you, we just summarize. CloudCall's latest release from our point of view seem to be interesting but a bit contradictive: it is well-designed and ergonomical but we faced several dropped calls during the test so we can hardly say it is 100 percent stable. By the way in Softpphone.Pro solution there is a Team addon which shows lost calls reasons (like what specialized Asternic and QueueMetrics do).
See you soon!
Here you will also find comparison and review of the following softphone software (from A to Z):11Sight
Acrobits Cloud Softphone
Adore Softphone Premium
Cisco Unified Communications Manager
Freshdesk Contact Center
Zultys MX System
Welcome Softphone.Pro 5.502/09/2024
New level of compatibility with USB headsets, along with clear anechoic sound
Triumphant Expiration of Trial Version11/16/2023
As well as music, humor, translation difficulties, and boring programmer's job :)