Softphone Software Review vol. 12 — CloudCall


It's our 12th flight, all systems OK. The captain is welcoming you and CloudCall which is our guest star today.

We have already met and reviewed Bria, Zoiper, 3CX, Mircosip, Phonerlite and many other procucts, today on our board you will be offered soft drinks and comparison Softphone.Pro vs CloudCall Communicator.

Sounds tempting; can we expect an impressive sight?

Let's see.


Comparison criteria Softphone.Pro 4.11 CloudCall
🛈    Ergonomics / 2 clicks interface very good good
🛈    Headset compatibility very good very good
🛈    Designed for any size teams very good very good
🛈    Provisioning + security very good good
🛈    Integration with CRM and web services very good very good
🛈    MS Excel and Google Sheets integration very good n/a
🛈    Click-to-call aka click-to-dial support very good very good
🛈    BLF indication very good good
🛈    20+ reports yes n/a
🛈    SIP accounts supported 32 n/a
🛈    Notifications very good very good
🛈    Installer size / footprint 19 / 33 Mb 118 / 80 Mb
🛈    Price cheaper pricier


The final decision is always up to you, we just summarize. CloudCall's latest release from our point of view seem to be interesting but a bit contradictive: it is well-designed and ergonomical but we faced several dropped calls during the test so we can hardly say it is 100 percent stable. By the way in Softpphone.Pro solution there is a Team addon which shows lost calls reasons (like what specialized Asternic and QueueMetrics do).

Here you can download CloudCall and form your own opinion.
Follow this link to download the latest version of Softphone.Pro and get 14 days for free.

See you soon!


Here you will also find comparison and review of the following softphone software (from A to Z):

   Acrobits Cloud Softphone
   Adore Softphone Premium
   Cisco BroadWorks
   Cisco Jabber
   Cisco Unified Communications Manager
   Contact Cloud
   Express Talk
   Freshdesk Contact Center
   Grandstream Wave
   Jet Phone
   Zoho Voice
   Zultys MX System

To the list  

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