Softphone Software Review vol. 5 — 3CX
The fifth episode in our series! Today a guest star is 3CX — the first commercial edition of the product was launched in 2007. Softphone.Pro appeared a decade later and also gained numerous followers among companies and individuals who see not price only but value too.
Yet another interesting comparison — not Acrobits vs Blink, not Cisco Jabber vs Avaya, but 3CX vs Softphone.Pro!
The bell rings!
Comparison criteria | Softphone.Pro 4.9 | 3CX 6.0.26523.0 |
🛈 Ergonomics / 2 clicks interface | very good | good |
🛈 Headset compatibility | very good | good |
🛈 Designed for any size teams | very good | very good |
🛈 Provisioning + security | very good | very good |
🛈 Integration with CRM and web services | very good | very good |
🛈 MS Excel and Google Sheets integration | very good | n/a |
🛈 Click-to-call aka click-to-dial support | very good | very good |
🛈 BLF indication | very good | good |
🛈 20+ reports | yes | no |
🛈 SIP accounts supported | 32 | n/a |
🛈 Notifications | very good | very good |
🛈 Installer size / footprint | 19 / 33 Mb | 13 / 16 |
🛈 Price | cheap | free |
The final decision is always up to you, we just summarize. 3CX is very compact on the screen; as for design, unlikely one can call it mainstream. Softphone.Pro with all optional windows takes more display space but allows to disable them; moreover, it has scale options — from 50% to 200%, a very practical and useful feature.
Besides, 3CX is free and Softphone.Pro is as cheap as a cup of coffee once a month and offers many reporting options and much integration opportunities. Good choice for those who can handle finances.
Here you can freely download 3CX and form your own opinion.
Follow this link to download the latest version of Softphone.Pro and get 14 days for free.
See you soon!
Here you will also find comparison and review of the following softphone software (from A to Z):
11Sight3CX
8x8
AVOXI
Acefone
Acrobits Cloud Softphone
Adore Softphone Premium
Aircall
Aline
Aloware
Avaya
BeInContact
Blink
Bria
CallHarbor
CircleLoop
Cisco BroadWorks
Cisco Jabber
Cisco Unified Communications Manager
CloudCall
CloudTalk
Contact Cloud
CsipSimple
Dingtone
Discord
Ekiga
Express Talk
Five9
Freshdesk Contact Center
GoToConnect
Grandstream Wave
iSoftPhone
Jet Phone
JustCall
Kavkom
Linphone
LiveAgent
MicroSIP
Mitel
MizuPhone
OnSIP
Phonerlite
PipeGen
Ricochet360
Ringcentral
Ringotel
Ringover
Skype
Slack
SquareTalk
Talkdesk
Telegram
Tragofone
Ubefone
VTALL
Viber
Zoho Voice
Zoiper
Zultys MX System