Softphone Software Review vol. 10 — Discord
Wow, that's the review number 10! We can even name it number X, in the newfangled manner :)
We have already reviewed such top rated softphone software as Zoiper, MicroSIP, Linphone, Phonerlite, 3CX, Bria, Blink, OnSIP, and Ekiga — that's the full list of guest stars so far. For now there was no jousting like Bria vs Zoiper or MicroSIP vs 3CX — here we compared all the products with Softphone.Pro... but anything might happen and never say never as it's said, why not to compare leaders directly if they are worthy.
But it still remains to be seen; as for now, we welcome Discord, a pretty young SIP platform. Following a good tradition, we compare it with out yardstick — Softphone.Pro.
Ready, steady, go.
| Comparison criteria | Softphone.Pro 4.11 | Discord 137650 |
| 🛈 Ergonomics / 2 clicks interface | very good | good |
| 🛈 Headset compatibility | very good | good |
| 🛈 Designed for any size teams | very good | no |
| 🛈 Provisioning + security | very good | no |
| 🛈 Integration with CRM and web services | very good | n/a |
| 🛈 MS Excel and Google Sheets integration | very good | no |
| 🛈 Click-to-call aka click-to-dial support | very good | n/a |
| 🛈 BLF indication | very good | no |
| 🛈 20+ reports | yes | no |
| 🛈 SIP accounts supported | 32 | n/a |
| 🛈 Notifications | very good | very good |
| 🛈 Installer size / footprint | 19 / 33 Mb | 81 / 108 |
| 🛈 Price | cheap | free |
Well, words fail us. In our opinion, Discord is definitely cool, well-designed and the funniest messenger we have seen... but it is not a softphone. It is a communication platform with some voice functions. Noone right minded uses it for contact center tasks although millions people chat via Discord and have fun.
So if you look for something that allows to chat and play simultaneously, download Discord here and form your own opinion.
If you want to make clear sound calls and analyze them in real time, follow this link to download the latest version of Softphone.Pro and get 14 days for free.
See you soon!
Here you will also find comparison and review of the following softphone software (from A to Z):
11Sight3CX
8x8
AVOXI
Acefone
Acrobits Cloud Softphone
Adore Softphone Premium
Aircall
Aline
Aloware
Avaya
BeInContact
Blink
Bria
CallHarbor
CircleLoop
Cisco BroadWorks
Cisco Jabber
Cisco Unified Communications Manager
CloudCall
CloudTalk
Contact Cloud
CsipSimple
Dingtone
Discord
Ekiga
Express Talk
Five9
Freshdesk Contact Center
GoToConnect
Grandstream Wave
iSoftPhone
Jet Phone
JustCall
Kavkom
Linphone
LiveAgent
MicroSIP
Mitel
MizuPhone
OnSIP
Phonerlite
PipeGen
Ricochet360
Ringcentral
Ringotel
Ringover
Skype
Slack
SquareTalk
Talkdesk
Telegram
Tragofone
Ubefone
VTALL
Viber
Zoho Voice
Zoiper
Zultys MX System
